The New Zealand Association of Credit Unions is honoured as the ICT Team of the Year.
In a boost for the digital banking industry, Westpac claimed the BFSI ICT Project of the Year award for its Digital Customer Experience Transformation, defining the bank’s customer service strategy and its ongoing shift towards digital enablement.
“It’s great to be recognised within the IT industry and this award further vindicates the strategy we're delivering which places the customer at the heart of everything we do,” says Simon Pomeroy, chief digital officer, Westpac New Zealand.
“Focus for us is first and foremost delivering the best experience for our customers and this recognition further demonstrates how we're leading our industry through customer-led innovation.
Read more: Future CIO of the Year: Hartley Holtzhauzen, Auckland Council
“We've been focussed on delivering greater service, deeper engagement and making things easier and faster for our customers across all channels - digital is key to this.”
Rounding off the awards process, Hartley Holtzhauzen, infrastructure services manager, Auckland Council claimed both individual awards, after being voted as the Future CIO of the Year and ICT Manager of the Year.
Holtzhauzen will receive a full year's access to the Pathways ICT Leadership Development Program, delivered by the CIO Executive Council.
“Pathways is a unique, flexible, self-managed, self-paced 12-month professional development program that brings together best practices, thought leadership and business insights for today’s most promising ICT professionals,” says Barbara Simon, president and publisher of enterprise, IDG Australia and New Zealand, the publisher of Computerworld.
"Pathways, which is designed and delivered by local and global CIOs, has had a lot of interest from New Zealand's ICT professionals who regularly take the course. It seemed only fitting to give it to our individual award winners, as we honour both their technical knowledge and business sensibility.
The judges for this year’s awards are:
• Caroline Bucknell, General Manager, CIO Executive Council
• Alan Hesketh, Chief Technology Officer, LawMaster
• Andrew Crabb, CIO and Sales Executive, Soda Group
• Robin Johansen, Independent consultant
• Marcelo De Santis, Director, Information Systems & Enterprise Business Services, Asia Pacific, Mondelez International.
James Henderson (james_henderson@idg.co.nz) is the editor of Computerworld New Zealand.