3. Up-to-date insights from anywhere
The bottom line, according to Goss, is that business moves much faster than it did ten, or even five, years ago.
"With access to real-time insights, mobile workforces are constantly tuned into the current state of the business," he adds.
"Meanwhile, their non-mobile counterparts are mired in manual processes and time-consuming communication just to ensure everyone is on the same page."
4. Seamless collaboration
Today’s employees don’t need to be together to work together effectively, Goss claims.
"Mobile capabilities let employees build on each other’s work, providing expected individual contributions during pivotal times," he says.
"This means operations proceed seamlessly, projects stay on schedule and performance metrics are transparent, letting companies reward those who truly make a meaningful impact."
5. Real-time feedback
Goss believes smarter solutions can significantly lessen the administrative load for SMBs.
"The right technology can also ensure employees are acting in the best interests of the organisation automatically, without the need to ask questions and wait for answers," he adds.
"For example, employees with access to mobile expense reporting can be assured that they are spending within policy because the technology promotes best practices."