Ricoh New Zealand has become a reseller of 2degrees’ mobile and fixed telephone, Internet access and wide area network (WAN) services through its Ricoh IT Services arm.
In a statement, Ricoh said: “In just two years, Ricoh has rapidly grown its IT offering and needed a partner to provide fixed and mobile services that could be scalable and meet its future growth requirements to clients in the SME space.”
2Degrees started out in 2009 as purely a mobile network operator, but expanded its offerings into fixed telephony and Internet access services in 2015 with the acquisition of ISP, Snap.
It now also offers wide area networking services to businesses, including direct access to major data centres and cloud providers such as Microsoft Azure and AWS, and hosted unified communications services.
Ricoh IT Services says its own “comprehensive menu” of services includes Microsoft Office 365 design migration and licensing, cloud back-up, managed voice, managed WAN, managed IT services and hardware and software procurement.
Ricoh IT Services’ general manager, Roly Smoldon, said its ability to be a single source supplier to businesses was “a point of difference in the IT space and one of the reasons behind our impressive growth in the sector.”
Smoldon said: “Prior to switching to Ricoh our customers typically have anywhere between six to 10 IT suppliers and when something goes wrong they are passed from one supplier to the next. This wastes time, effort and money, not to mention the adverse impact on the productivity of their staff and their ability to carry out business as usual.
“What we offer is maximum uptime and a single point of contact that our customers can easily access. With the support of 2degrees, our focus is to capitalise on the opportunities provided by the cloud and give our customers a seamless IT experience on all of their devices, be that in or out of the office.”