Manuka Health, a manufacturer of natural healthcare products, is replacing its legacy ERP system with Microsoft Dynamics 365 to enable its 140 employees to have anytime, anywhere access to information and real-time decision support.
Ben Boase, Manuka Health’s chief financial officer, said Microsoft Dynamics 365’s out-of-the-box functionality and easy user experience had given the company confidence that it would support growth in the business, and its implementation was part of a wider digital transformation.
“We’re in a developing industry and there are evolving regulations around honey and bee products and their distribution in the markets we serve,” he said. “We see technology as a key enabler in delivering exceptional products and helping our customers lead healthier lives.”
He added: “We see Microsoft Dynamics 365 as our platform of the future. As the system matures and the data provides a richer output, efficiencies and opportunities for optimisation become stronger and dynamic. Being in the cloud allows us to scale without having to worry about infrastructure. We’re also excited about the developments in IoT and look forward to using the technology to manage beekeepers and drive efficiencies in the business.”
To implement Dynamics 365, Manuka Health partnered with Microsoft Dynamics Partner Sable37. Boase said Sable37 had demonstrated that Microsoft Dynamics 365 was the right platform for the business and had the team with the skills and experience to deliver the solution.
“Cultural fit was really important to us,” he said. “We felt that Sable37 had a similar culture to ours and our people matched very well, providing a solid foundation for a partnership. Sable37’s team had the skills and experience to deliver a platform that would support our business from beekeeping right through manufacturing and distribution.”
He added: “In the first phase, we’re excited about the improved demand planning and forecasting that Microsoft Dynamics 365 delivers out of the box. In a developing industry like ours, this is a game changer, helping us make more data-driven decisions to improve critical business processes.”
Ciaran Quinn, Manuka Health’s group financial controller, said Dynamics 365 enabled a single source of information being made available to users.
“Across locations, it’s simple, intuitive and integrates our various systems, so employees are no longer working in silos with manual processes. We want to facilitate self-service capabilities across the organisation, so our employees are empowered to draw analysis and insights from our data.”