How IT can become a driver of business growth

IT departments excel at boosting efficiency but fall short of driving business growth, according to a new study.

Technologies such as cloud computing, mobility, and data analytics can put IT in a position to move beyond traditional support/maintenance expectations and assume a more strategic role in the business. But most tech departments aren't taking advantage of the opportunity, concludes a new study conducted by the Economist Intelligence Unit and sponsored by Juniper Networks.

IDC's 2013 PREDICTIONS: Mobile devices, emerging markets drive growth