Stories by Marc Ferranti

USA Global Link Takes Call-Back Service to 'Net

At the Financial Tech Expo conference, which ended yesterday, Global Link premiered its Instant Call system, designed to let Internet users click on a button displayed on a Web merchant's site in order to set up a live phone connection with a service representative from the site.

Gates: Satisfied with Senate Hearing, but Changes 'Net Contracts

Fresh from the Senate hearing on computer industry competition, Microsoft Corp. chairman and CEO Bill Gates has said he was pleased with how it went, but also said the software giant is changing controversial ISP and Internet content provider contracts.

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