Stories by Mitch Betts

Survey: Instant Messaging Will Surpass Email

Many CIOs predict that real-time communication technologies, such as instant messaging, <a href="">SharePoint</a> , <a href="">Chatter</a> and <a href="">Yammer</a> will overtake classic email in the workplace in the next five years.

Wireless sensors could avert bridge disasters

A University of Maryland researcher has developed inexpensive wireless sensors that could avert the kind of bridge collapse that killed 13 and injured 145 along I-35W in Minneapolis four years ago.

Big Pharma Gobbles Up iPads for Sales

Pharmaceutical sales reps are under pressure to find better ways to engage doctors during sales visits. Time-pressed primary care physicians typically give salespeople only 30 seconds per interaction.

IT Leader Builds a Know-how Network

Dickie Oliver is on a mission to build an enterprise "know-how platform" so that 1.6 million employees across 110 countries can do a better job of selling chicken, pizza and tacos.

The Light Bulb Becomes an IT Appliance

When analyst Sam Jaffe began researching <a href="">smart buildings</a> , he figured his report would be about using IT systems to turn dumb buildings into smart ones.

Footwear, Fashion Driving RFID Growth

Retailers are rapidly deploying systems that support item-level <a href="">RFID</a> tagging of apparel and footwear, according to an <a href="">ABI Research report</a> released earlier this month.

Netflix reveals challenges in the Cloud

Technology managers at video distributor Netflix Inc., which last year took a big plunge into the public cloud, have started a remarkably candid blog about their experiences with mission-critical cloud computing.

Best 100: The IT worker malaise

The economy seems to be picking up a little; IT budgets are supposed to be edging upward this year. But still there's a dip in the morale of IT workers, according to Computerworld's 2004 survey of 16,968 IT employees at the 100 Best Places to Work in IT.

How to boost security spending into the 'Prudent Zone'

PALM DESERT, CALIFORNIA (03/09/2004) - How do you get C-level executives to boost the budget for IT security? The trick is using a simple, persuasive chart that shows how much security investment is required to put the company into the "Prudent Zone," said consultant and former CIO Doug Lewis at Computerworld's Premier 100 IT Leaders Conference in Palm Desert, California.

Offshore buyer's guide

I'm prepared for the backlash from daring to run a special report on offshore outsourcing. The O-word always triggers a stream of email invective from displaced IT workers. Of course, I'm sympathetic to the plight of IT workers in the US who get laid off, or worse, have to train their foreign replacements and then get laid off. (And, no, I wouldn't like to be replaced by an editor in India who might work at half the cost.) I'm also aware of the security risks of having mission-critical code written by people whose loyalties are unknown.

Why IT projects fail

Ever wondered why IT project status reports are so upbeat, managers continue to fund losing efforts, and some projects are doomed from the start? Sue Young, CEO of ANDA Consulting in Colchester, Vermont, thinks about that all the time. She talked with Computerworld's Mitch Betts about preventing failure in IT projects and why risk management isn't enough.

IT Blamed for Gore's Missing E-Mail

The White House last week admitted that it failed to make backups of Vice President Al Gore's e-mail messages for more than a year because of what it described as a "technical configuration error" on a Windows NT server.