IT professionals are getting creative when it comes to overcoming end-user resistance to new technology projects. Knowing that users don’t like change and that old habits can be hard to break, IT pros are using strategies that range from staging “go-live” celebrations to creating “change champion” positions across the organisation.
Telstra is implementing a three-digit number for VoIP calls to emergency service operators to ensure critical information such as exact location and address can be recorded.
Introduction of a national ID card in Australia could cost the economy up to A$15 billion (NZ$16.5 billion), according to the latest estimates from the Australian Chamber of Commerce and Industry (ACCI).
A survey of 200 Australian CEOs has found most Australian businesses prefer to keep their outsourcing dollars onshore.
Multifactor authentication can provide a safer online environment for customers of the major banks which deal with concerns about consumer confidence, according to Unisys financial services managing partner Rob Dewar.
Victorian information and communication technology minister Marsha Thomson has launched a five-year plan for the Victorian ICT industry that includes A$1 million to grow local ICT clusters and a further A$1.9 million for industry skills packages.
Too broad, too easy to make mistakes, says privacy group
Queensland Premier Peter Beattie has enraged the state's IT industry by approving a 10-year, multi-million dollar contract extension to SAP without going to tender.
In the war against reducing vulnerabilities in software code Microsoft Senior Security Strategist Phil Reitinger admitted the company still had a long way to go, but vowed the war will be won in the development stage.
Spammers find a new way to annoy and defraud users
Problems probably saved someone a few bob
Little more than an effective catalogue, the Internet is necessary only to educate people on product range and is now a shopping "fairytale", according to the country's biggest retailers, despite statistics that show Australians are confident online.
Despite the alarming statistics and doomsday warnings about spyware in recent months, Australian IT managers claim it has only hit a small percentage of their user base with few signs of malicious intent.
Qantas signed a deal on Monday worth more than $1 billion to outsource IT and data centre services to IBM and Telstra.