Big guns target the unified communications market
Microsoft and Cisco are both making serious moves into what is clearly seen as the next big thing in telecommunications: the unified communications business.
Stories by Rob O'Neill
CallPlus rejects story, says finance secure
CallPlus today rejected claims in a National Business Review article claiming finance for a planned new WiMax network had fallen through.
Customers won’t be penalised over billing glitches, says Vodafone
Vodafone says seemingly lost internet bill payments will be credited to customer accounts and no penalties will be charged.
E-tales: It was Reynolds, not Kenrick or Bogoievski
NZ Herald gets the inside scoop
Canterbury makes supercomputer Top 500
Canterbury's new supercomputer, and IBM BlueGene/L, has made the global Top 500 ranking for supercomputers, the only New Zealand-based supercomputer to do so. The Canterbury computer boasts 4096 processors, according to the list, compiled by www.top500.org.
Broadband measurement service launched
Epitiro Technologies has launched its broadband measurement and ranking services in New Zealand. Michael Cranna, Managing Director of Epitiro says the service measures the offerings of the five largest ISPs — Xtra, TelstraClear, ihug, Orcon and Slingshot — in real time.
City broadband plans a step in right direction
Wellington and Auckland city councils have both now, at long last, stepped into the broadband breach.
Harcourts finds service sweet-spot with mobile listings
Prior to 2004, real estate chain Harcourts had lots of salespeople roaming the countryside with sheafs of listings they had to print each week.
‘Road warrior’ tools not one-size-fits-all
The executive traveller might just be the most difficult class of user that IT has to service. These people are demanding and experienced; they have their own technology preferences — and they have authority within the organisation.
ANZ BlackBerry certification not what it seems
French concerns about the use of BlackBerry devices in government, which erupted this week, are shared in Australia and New Zealand.
InternetNZ gears up for IPv6 explosion
New Zealand’s core internet infrastructure is being upgraded in preparation for an expected explosion in the number of internet-connected devices.
Kiwi catches Adobe’s Air updraft
Being quick off the mark could be a key to international development success. Auckland’s John Ballinger certainly was — both when it came to developing software that plugs into the latest American Web 2.0 sensation and in the choice of software to develop it.
Mandatory livestock tracing scheme flagged for 2009
Kiwi farmers may be able to enrol in a voluntary national animal traceability scheme next year, ahead of the scheme becoming compulsory, perhaps in 2009.
Slightly rude idea #12
Seeby: world famous (in NZ)
Move to digital cuts customer pain twice over
In the private sector, excellence in customer service is increasingly the only way many companies can differentiate themselves, especially in mature and competitive markets. In government, while customers may have less choice about their service providers, customer service excellence is driven by a wide range of factors such as the need to ensure quality and consistency and reduce error, as well as the related need to control service costs and the ongoing drive towards service automation.