Stories by Mark Broatch

A job well done

If you consider managing vendors hard work, spare a thought for those who have to keep a roomful of vendors, users, sponsors, salespeople and journalists happy. Tough gig. But such is the job — the life — of those who organise Computerworld’s annual Excellence Awards.

Case study: Tower

ERP vendors have a challenge ahead of them trying to cover the waterfront of CRM and supply chain, says the general manager of development for Tower Insurance, David Callender. Your ERP system can’t do everything well and won’t solve all your problems, he says.