INSIGHT: Why telcos must turn big data into smart data
Utilising big data analytics to personalise the customer experience will be crucial for telcos to manage customer churn and improve loyalty.
Utilising big data analytics to personalise the customer experience will be crucial for telcos to manage customer churn and improve loyalty.
Things as customers pose risks, but they can be managed smartly and ethically.
The failure rate of IT projects remains appalling...
Every day, there are small actions that can make a big difference to the success of SMEs across the country.
VMob CEO Scott Bradley - Microsoft’s top cloud application partner worldwide - reveals how partnering with Redmond accelerated the company’s growth.
The Asia Pacific region is at the forefront of Internet of Things (IoT) adoption worldwide.
How and why would you digitalise a business process?
Ovum proposes three classes of business activity: Utility, Assembly, and Delivery.
Twenty years ago, mobile telecoms was a young industry.
It’s hardly a secret that IT jobs are male dominated.
"Until recently, apps lived in a curiously old-fashioned isolation."
Think 1.5 million apps is a lot? Pfffft.
"I would now re-write the scope and case for the role of the CDO as follows..."
A holistic approach for planning analytics in the cloud is facilitated by asking relevant, comprehensive questions.
"I’ll cut to the chase, SDN will not end all network outages."