It's a familiar complaint: Executives from a business department learn about a new, often cloud-based product and they want to try it. Only they can't, because IT has decreed that this wonderful new product creates too much risk. The frustrated business execs gripe that IT is standing in the way of progress. As one business executive said, IT is "where dreams go to die."
Stories by Minda Zetlin
Many board members want CIOs to give them more and better information -- especially about IT risk.
Survey finds that CIOs and marketing chiefs don't see eye-to-eye on much at all.
If there's no catastrophic system failure or major software deployment to work on, CEOs might wonder what IT does all day. Here's how to make sure your contributions aren't undervalued when things go smoothly.
Many IT leaders admit their spending is too heavily weighted toward keep-the-lights-on projects. Here's how to tip the balance.
Some CIOs outlast the typical five-year tenure by avoiding classic blunders, winning the CEO's confidence and enjoying a dash of good luck.
It seemed so straightforward. The marketers at Genworth Financial Wealth Management wanted to launch a new project and hired an outside consultant to help. Three months into the contract, the consultant requested some data about Genworth's project plans. But when Genworth's marketers twice tried to upload the data, nothing happened. So they called the company's tech support for help--the first time they'd alerted IT to what they'd considered a pure marketing project.
Hint: They want it done fast, and vendors are knocking on their door. Help them resist the temptations.