Social media adds spice to financial services, say banks
Social media can make financial institutions seem less dull and better engage customers, according to officials on a panel at the AB+F Retail Financial Services Forum.
Social media can make financial institutions seem less dull and better engage customers, according to officials on a panel at the AB+F Retail Financial Services Forum.
The Internet is driving greater transparency of information but has also created more risk for corporations drowning in customer data, according to two legal experts.
Businesses must use technology to increase focus on the customer or risk failure, according to Commonwealth Bank CIO Michael Harte.
Commonwealth Bank has launched the Facebook version of its payment app Kaching.
Pocketbook, a Sydney-based startup, seeks to build a simpler and more useful service for managing spending than current offerings in Australia.