ACC - News, Features, and Slideshows

News

• ACC announces Accenture as vendor for three-year transformation programme

  ACC has announced Accenture as its preferred technology vendor for its three-year business transformation programme, called Shaping Our Future.

• Opinion: National conversations

  I recently had the good fortune to sit beside two strangers at an industry function and enjoy one of those conversations that go in unexpected, but interesting, directions. We got onto the topic of New Zealand’s flag, which we agreed needs changing.

• ACC revisits major Gen-i contract

  A five-year contract the Accident Compensation Corporation awarded to Gen-i is being revisited nearly 18 months before it is due to expire.

• ACC leases from Konica Minolta

  The Accident Compensation Corporation has replaced around 900 faxes, printers, scanners and copiers with 200 multi-functional devices from Konica Minolta.

• ACC shifts gear with major IT investment

  Facing the prospect of private sector competition, the Accident Compensation Corporation is gearing up its technology to deliver more flexible services and to work in a “more businesslike manner”.

• ACC finds interim CIO

  Stewart Watson has been appointed acting general manager, information management group, at the Accident Compensation Corporation. He is on a six-month contract.
  Watson has previously held senior roles at TelstraClear, Telecom, Unisys, the Department of Work and Income, and Police.

• ACC CIO Graeme Osborne bails

  Graeme Osborne, the Accident Compensation Corporation's general manager of information management, will leave the corporation in September.
  ACC's chief executive, Dr Jan White, today confirmed rumours of Osborne's departure, saying he resigned from his role and is "completing a normal notice period which sees him finishing with ACC in mid-September".

• Unisys NZ contains damage from ACC loss

  Unisys New Zealand has posted an after-tax profit of $6.08 million for its 2007 financial year, up from $2.12 million the previous year.

• ISPs unite to fight Australian telco over access lock out

  Internode and nine other ISPs have lodged a complaint with the Australian Competition and Consumer Commission (ACCC) against Telstra's refusal to wholesale parts of its newly established ADSL services.

• ACC puts address project on hold

  The Accident Compensation Corporation has put on hold a project to standardise all address information to New Zealand Post’s new standard.

• Unisys nails large Vodafone ANZ outsourcing deal

  Unisys has signed a major transtasman contract to provide ICT services to Vodafone Australia and New Zealand.

• Unisys shrugs off ACC contract loss

  Far from bunkering down after the loss of a major contract with the Accident Compensation Corporation, Unisys is signalling it has a significant client win in the pipeline and increased investment in infrastructure.

• Gen-i denies communications bait used to win ACC contract

  Accident Compensation Corporation chief information officer Graeme Osborne has refused to comment on suggestions Gen-i used a whole-of-business discounting arrangement with its parent, Telecom New Zealand, in its successful bid to win a major ACC services contact.

• Gen-i wins huge ACC services deal

  A consortium led by Gen-i has won a major services contract at the Accident Compensation Corporation. It’s Gen-i’s biggest pure IT deal.

• Move to digital cuts customer pain twice over

  In the private sector, excellence in customer service is increasingly the only way many companies can differentiate themselves, especially in mature and competitive markets. In government, while customers may have less choice about their service providers, customer service excellence is driven by a wide range of factors such as the need to ensure quality and consistency and reduce error, as well as the related need to control service costs and the ongoing drive towards service automation.