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News

• Bally's CIO Pumps Up Customer Experience With iPads, QR Codes and Video

  The health club chain deploys customer-friendly technologies to change an intimidating culture and save a failing business model.

• How Wi-Fi and wireless data-sharing cures patients' ills

  There are traditional ways to justify a costly IT project-financial return on investment, regulatory compliance, increased productivity. But for Chad A. Eckes, CIO of the Cancer Treatment Centers of America (CTCA), determining the benefit of a technology investment starts with one simple question: Would you want it for your mum?