When Patrick Benson joined Ovation Brands back in September 2013, he was given a tall order: modernize an array of legacy IT systems that could no longer keep up with the restaurant-chain conglomerate's business processes.
The pace of change for Information Technology is challenging established notions of "What is IT?" and "What is Information Security in the modern age?" For one example, the "new" data center technologies such as virtualization, Software-Defined Networking (SDN), service-oriented delivery models, and cloud computing have radically changed the typical IT infrastructure from a defined set of assets owned and controlled by the organization to a constantly fluctuating roster of resources that can come and go from IT department visibility and control.
Signal-to-noise ratios are hard to manage. As a security professional, you want the threat data, you want the attack notifications and alerts, and you need intelligence. But, when there's too much coming in, those alerts and notifications fall to the wayside. They're easily dismissed and ignored.
Customer relationship experts share their top tips for managing customer interactions and getting the most out of your CRM software.
Salesforce.com recently celebrated its 15th year in existence, and as the SaaS (software-as-a-service) vendor races toward US$5 billion in revenue its influence on the industry is being felt more than ever. At the same time, some signs indicate that Salesforce.com is having a few growing pains, as well as showing some trappings of the mega-vendors it once mocked with its "End of Software" marketing campaign.
It's hard to overstate the impact of the Microsoft Office for iPad. The arrival of the dominant productivity suite on the dominant tablet promises to change how iPads are viewed in the enterprise. Office for iPad may also crush competitive apps, shut out Cloud storage providers and limit MDM vendors.
Last week, application-performance monitoring service provider New Relic launched an offering that allows customers to mine its operational data for business intelligence.
Last week, application-performance monitoring service provider New Relic launched an offering that allows customers to mine its operational data for business intelligence.
Ever since President Obama signed the Open Data Executive Order, government agencies have been making their vast data stores available to the public. These once-secret data sets are proving a valuable business resource, too.
Job applicant tracking systems capture massive amounts of info on candidates. But all that data doesn't help if the best candidates aren't able or willing to complete the process. Going more simple and streamlined can make it easier to find talent.
Microsoft is pledging dramatic improvements to its notoriously complex enterprise licensing, but experts are skeptical about the potential impact of the plan.
The leading minds in sports convened in Boston last week at the annual MIT Sloan Sports Analytics Conference to share ideas about how big data will be a game-changer for fans, players, coaches, officials and front-office personnel.
With the right collaboration tools and an open-minded management team, the phrase 'productive meeting' doesn't have to be an oxymoron.
Last week, Salesforce.com reported its fourth-quarter and year-end fiscal 2014 results, announcing a major bump in revenue and even raising its guidance significantly. But the fast-growing cloud vendor is also continuing to post significant losses as it spends big on sales, marketing and acquisitions.
How can you keep critical data safe when disaster strikes? There is no one magic answer, but there are steps your business can and should take to protect important files and applications in the event of a disaster.