Popular Avaya enterprise VoIP phones vulnerable to hacking
Attackers can use the vulnerability to gain complete control of the phone. It underscores the risks of using old open-source code in IoT devices.
Attackers can use the vulnerability to gain complete control of the phone. It underscores the risks of using old open-source code in IoT devices.
Avaya has made its cloud based unified communications and contact centre services available in New Zealand, through long time-partner, communications technology specialist Pyrios.
The next time you call customer service, you may get an answer from a Chromebook.
Avaya must give its customers access to maintenance software for some enterprise phone switches so they can service the systems themselves or hire a third party to work on them, a US federal judge has ruled.
A federal jury in New Jersey has handed a setback to Avaya, ruling that it illegally tried to quash competition for service on its enterprise communications equipment.
Avaya engineers are putting the final touches on a network capable of handling up to 54Tbps of traffic when the Winter Olympics opens on Feb. 7 in the Russian city of Sochi.
Now that Extreme Networks has closed its acquisition of Enterasys, it's time to focus on the task at hand as a company twice its previous size.
Avaya is making it easier to drop its unified communications capabilities into business applications, removing a layer of complexity that may be holding developers back from writing communications-enabled apps for businesses.
Severn Trent Water has continued its IT transformation plan by bringing in IT services provider Azzurri to provide a managed 1,000 seat contact centre and support an enterprise mobility roll-out for 5,000 users.
Two stalwarts in the enterprise IT market joined forces today to release a unified communications stack that integrates hardware from EMC, virtualization technology from VMware and communications apps from Avaya. Perhaps most interesting about the news, though, is a company that was not involved: Cisco.
Avaya unified communications products can get along with Microsoft's Lync Server, and many customers will probably choose to deploy both rather than just one, says Avaya's CEO.
Avaya is pushing a new range of unified communications products, but is finding that managed services are becoming more popular among its customers who would rather turn over complex UC transitions to someone else for a predictable monthly fee, says the company's CEO Kevin Kennedy.
Businesses need to study up now on WebRTC - the browser-based voice and video support included in the latest versions of Firefox and Chrome but that seems destined for all browsers - if they want to jump on opportunities to enhance services and cut costs, according to experts at the Enterprise Connect conference.
Banks have topped a list of organisations creating data security concerns for customers, according to a joint report from Avaya and Sabio, with call centre fraud one of the main worries
Waste management company Biffa has signed a multi-million pound three-year contract for unified communications services with Azzurri Communications.