challenges - News, Features, and Slideshows

• IP contact centres pose significant challenges

  IP contact centers are proliferating, but they still pose a set of potential gotchas that businesses need to beware of as they consider upgrading, experts say.

• Reducing costs not as easy as security, say ANZ CIOs

  Conquering IT security is a breeze for CIOs, according to a new local IDC report.

• Filling the gaps in application security

  The weakest link in my security experience is application security. It never mattered a lot, because I always had someone working for me who had the experience I lacked. That all changed when I came to a new state agency, though. For the first time, I have no one who can make up for my shortfall in this area.

• Cisco's top five challenges for 2007

  Network professionals always need to have an eye on what Cisco is up to. Here are five key developments Cisco will be spearheading in the year ahead.

• Promotion brings interpersonal challenges

  Jerry Bartlett says one of the hardest things about becoming a CIO was having his circle of confidants shrink at the same time his responsibilities grew.

Whitepapers about challenges

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  The Right Tools for the Job – Simplifying Network Transformation for Midsize Organisations

  Like larger businesses, midsize organisations are also seeking to take advantage of the benefits that digital transformation can provide. However, organisations of this size often encounter unique challenges when pursuing digital transformation given their resources compared to larger businesses. This IDC white paper examines the challenges faced by midsized organisations and explores what networking features and functionality are important for these businesses.