Slack snaps up Atlassian’s Stride and Hipchat Cloud IP
Slack has acquired the intellectual property for Atlassian’s Stride and Hipchat Cloud, which will be discontinued, as part of a partnership between the companies announced today.
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Spark launches cloud contact centre on AWS
Spark has launched a cloud contact centre service from Genesys that combines inbound and outbound calling, email, web chat, social media and fax and that enables a single view of customer interactions across all these channels.