Tech and trust will be top drivers for customer loyalty in 2030 - study
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
Avi Golan will return to the US end of October
Chief digital officer Nikhil Ravishankar talks about Vector's latest foray into AI
Two-day event sparks interest across public and private sectors - there is a waitlist for participants
But this is just the start, as we are checking other ways Awhi can help, says NZ Qualifications Authority CIO Lukasz Zawilski