Tech and trust will be top drivers for customer loyalty in 2030 - study
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
The social media site said if a user clears their off-Facebook activity, Facebook would remove the user's identifying information from the data that apps and websites choose to send.
For the first time, our marketing team feels empowered to optimise the customer journey, without any IT help, says Wintec IT director Bradley Vines
Says the time is right to update its ‘Beautiful accounting software’ tagline to ‘Beautiful business’
System will provide real-time recommendations, one to one offers and messages across channels and call centres.