Calling on the 'consultants of last resort'
When all hell breaks loose, systems fail and your vendor relationships go legal, there may be only one solution: an IT troubleshooter.
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News about crisis management
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When crisis strikes: why staying in touch is vital
On the morning of July 7, 2005, Kenneth McCrae left his hotel in central London and headed for Baker Street Underground station. It was a warm day and he remembers looking longingly across the street at the green grass and trees in Regent’s Park before heading down to catch his train. McCrae boarded at 8.42 am along with the millions who jam the city’s famous subway system each day. On a whim, he decided to take the Metropolitan line instead of the Circle line. It turned out to be a good choice. At 8.50, a series of powerful bombs exploded underground, and one of those seriously damaged a train on the Circle line, just two trains ahead of McCrae. Above ground, another blast would rip apart a bus in Tavistock Square nearly an hour later.