F5 Networks opens Auckland support centre
F5 Networks has announced the opening of a new support centre in Auckland, to enable a ‘follow the sun’ process in providing service to customers across the Asia Pacific.
F5 Networks has announced the opening of a new support centre in Auckland, to enable a ‘follow the sun’ process in providing service to customers across the Asia Pacific.
It’s “no cake walk” for telcos to comply with the new Telecommunications Consumer Protection (TCP) code, according to Communications Alliance CEO John Stanton.
The health club chain deploys customer-friendly technologies to change an intimidating culture and save a failing business model.
Optus has reported a "huge uplift" in sales conversions since introducing a predictive live chat feature to its website, said Optus head of online, Chris Smith.
Switching telecommunications providers helped Pieroth Wines to streamline its operations in Australia while cutting its monthly phone bill by several thousand dollars.
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