Tech and trust will be top drivers for customer loyalty in 2030 - study
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
"We won't sell facial recognition services for the purposes of mass surveillance anywhere in the world.”
Two groups of US state attorneys general on Friday announced separate antitrust probes of large tech companies such as Alphabet's Google and Facebook.
After several months of talks with the WHO, Facebook has pledged to direct its users to "accurate and reliable vaccine information in several languages" on the WHO's website, the United Nations health agency said, "to ensure that vital health messages reach people who need them the most.''
The app's surge in popularity and sudden backlash from some users highlights how artificial intelligence (AI) technologies bring about new concerns surrounding identity verification.