Social media adds spice to financial services, say banks
Social media can make financial institutions seem less dull and better engage customers, according to officials on a panel at the AB+F Retail Financial Services Forum.
Social media can make financial institutions seem less dull and better engage customers, according to officials on a panel at the AB+F Retail Financial Services Forum.
The Bank of Queensland seeks to use social media and other forms of online engagement to serve customers across more channels, according to the bank’s CEO, Stuart Grimshaw.
Finance companies are “fair game” to hackers