Tech and trust will be top drivers for customer loyalty in 2030 - study
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
Companies that embed Facebook's "Like" button on their websites must seek users' consent to transfer their personal data to the U.S. social network, in line with the bloc's data privacy laws, Europe's top court said on Monday.
Apple's main regulator in the European Union, Ireland's Data Protection Commissioner (DPC), has opened a third privacy investigation into the iPhone maker over the last few weeks, a spokesman for the DPC said on Tuesday.
The 28-country European Union adopted the landmark General Data Protection Regulation (GDPR) about a year ago, giving Europeans more control over their online information and privacy enforcers the power to impose hefty fines
Google has become the first of the Silicon Valley technology giants to be landed with a fine under the General Data Protection Regulation.
With a new round of Brexit negotiations beginning Monday, the U.K. is seeking to ensure that businesses sending personal information to or through the UK are not left stranded when the country leaves the EU.
In this paper, we’ll look at some of the key principles of the GDPR, what those principles mean for security and compliance teams and how you can prepare your organisation for the 2018 deadline. Make no mistake: The GDPR will require organisations that collect and process EU citizen data to undertake major operational reforms. The GDPR is a huge body of legislation, so this paper will focus on some specific areas where security, communications and compliance specialists will need to prepare.