Westpac has restored its online banking service following a prolonged outage, caused by an air-conditioning fault at a data centre. The bank’s group executive for retail and business banking, Rob Coombe, has also apologised to customers, promising a review of the events that caused the system failures.
The Commonwealth Bank has released its NetBank mobile banking app for Android smartphones to customers.
Online banking fraud in the U.K. has risen to the highest level in at least three years while card-related losses fell in most categories, according to industry figures released Wednesday.
New Zealand’s banks say they will only request inspection of a PC used for internet banking in rare circumstances, and to determine what had gone wrong.
Banks are seeking access to customer PCs used for online banking transactions to verify whether they have enough security protection.