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Features

• Most memorable tech industry apologies of 2012: From Apple to Google to Microsoft

  Tech vendors have been as bombastic as ever promoting the magical and amazing things their latest smartphones, cloud computing wares and network gear can do. When things go wrong, they're naturally a little less visible, but plenty of companies have sucked it up and done the right thing this year (perhaps with a little legal prodding here and there) and publicly apologized for minor and major customers inconveniences.

• Gartner: How big trends in security, mobile, big data and cloud computing will change IT

  When you go to a Gartner conference one of he main things you'll notice is the sheer volume of data they can generate on just about any IT topic. Last week's Gartner Symposium/ITxpo in Orlando, Fla., was no different. The conference, attended by some 9000 executives focused on the changes security challenges, mobile computing, big data and cloud will be bringing to IT in the near future.

• Zuckerberg dazzles Wall Street with Q3 mobile progress

  Facebook, which had been in the doghouse with Wall Street since it went public, wowed investors with its third-quarter report on Tuesday, in particular with its improvements and early results in the crucial mobile market.

• Car tech: The connected car arrives

  Automobile technology has become so advanced that today's cars are essentially computers with wheels. So why aren't we using them to surf the Web, communicate with other cars or order food at nearby restaurants?

• Gartner: The top 10 strategic technology trends for 2012

  ORLANDO -- The technology that makes up many of the systems in the ITworld today is at a critical juncture and in the next five years everything from mobile devices and applications to servers and social networking will impact IT in ways companies need to prepare for now, Gartner Vice President David Cearley says.

• Rackspace, Dell push OpenStack cloud OS

  Rackspace will help enterprises build private clouds using the OpenStack cloud operating system, the company announced Tuesday. Meanwhile, Dell is seeking enterprises and service providers for proof-of-concept OpenStack trials with its Dell PowerEdge C family of servers.

• Wikipedia celebrates a decade of edit wars, controversy and Internet dominance

  Wikipedia and its users are planning more than 300 celebration events across six continents for the 10th anniversary of the free, online encyclopedia that has become an Internet juggernaut by spreading access to information with a model that lets anyone edit its articles.

• IT in 2011: Four trends that will change priorities

  It's always a challenge for IT departments to anticipate how corporate technical demands will evolve, especially when IT budgets have been as tight as a drum for two years.