Tech group settles murky case with former director
In 2007, the professional organisation IT Service Management Forum (ITSMF) said it has learned that its board election had been tampered with and documents accessed off its server.
In 2007, the professional organisation IT Service Management Forum (ITSMF) said it has learned that its board election had been tampered with and documents accessed off its server.
The US chapter of the IT Service Management Forum has filed a defamation lawsuit against a former executive director, alleging that he attempted to discredit and damage the organisation via comments posted on a New Zealand-based blog under a fictitious name.
Delivering value to business through ICT continues to be a contentious topic. Consultant Craig Pattison turns this around to pose a more challenging question: “What is your best defence against revenue, customer and reputation loss from IT failure?”
Technicians need to understand the business around them