The perception that Indian call centers and back office operations cost U.S. jobs is an old stereotype that ignores today’s reality that two-way trade between the U.S. and India is helping create jobs and raise the standard of living in both countries, U.S. President Barack Obama told a gathering of business executives in Mumbai on Saturday.
As organisations pursue cost savings and operational efficiencies with their existing business processes, they often turn to service providers either in their home countries or abroad to reap additional savings. Alternatively, some organisations choose to move their operations to off-shore locations but retain control over their infrastructure, staff and processes.
The collapse of Wall Street may prompt financial services firms to increase their use of offshore outsourcing and cut more jobs in the US on top of the layoffs they have already announced.
Senator Barack Obama attacked offshore outsourcing in his acceptance of the Democratic presidential nomination, drawing a bead on a practice that has displaced nearly one in 10 IT workers, according to a new study.
Former US cyber security Czar Andy Purdy is warning that globalisation, which is driving companies to pursue talent and lower costs around the world, has turned software development into a national security issue.
Projected cost savings are almost always the key drawcard when companies consider sending some of their IT and business operations offshore. But performance gains can be a benefit of sending work overseas as well — as long as they are planned for from the start and built into contracts.
The Australian Computer Society (ACS) called on the Australian federal government yesterday to protect local ICT jobs against offshoring when it released a policy framework that includes re-skilling displaced workers.
The business advantage of getting your coding done in Bangalore may shrink as automated code generation returns to favour.
Australian unions and the opposition Labor party have signalled their support for US-style legislation that penalises companies that engage in offshore outsourcing.