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News

  • Taking a break from IT requires planning

    Rod Masney believes it's a key part of his management role to encourage his employees to really disengage from their high-pressure IT jobs — to take a week or two at the beach or that long-awaited European tour.

  • Communication, planning key to ITIL success

    ITIL is about people and changing their behavior. If you can get that message across to your IT staff, you've won most of the battle for improved IT processes, said Neville Teagarden, senior vice president and CIO for ProLogis, during Network World's IT Roadmap in Denver, Colorado recentlty.

  • Putting the A into SOA is a vital step

    Without an architecture, there is no SOA. “Architecture identifies the key components of your business and how they interact with you, to give you the overall structure,” says Hong Zhang, chief architect at General Motors. With that architectural blueprint in place, both business and IT can identify, build, change and manage services that attend to the business’s big-picture needs, not just those of a specific project.

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