DevOps, ITIL disciples can sing together: IT Skeptic
While they maintain a fierce rivalry, practitioners of DevOps and IT service management (ITSM) have much to learn from each other, according to Rob England.
While they maintain a fierce rivalry, practitioners of DevOps and IT service management (ITSM) have much to learn from each other, according to Rob England.
New Zealand consultant Rob England, a self-described IT skeptic, has launched a campaign to persuade the UK government to open up the rights to the widely-used IT Infrastructure Library (ITIL) service management framework, in line with its general policy of releasing government data and other intellectual property under an open licence.