Tech and trust will be top drivers for customer loyalty in 2030 - study
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
New solution aims to bring together data scientists and IT/DevOps to help organisations register, deploy and monitor open source models in one central environment.
...and if AI can solve problems faster than humans, does this mean ‘game over for us?’ SAS COO and CTO Oliver Schabenberger explores the impact and boundaries of the technology
This is leading to a data-driven transformation of the insurance industry, says Fabio Sbianchi, CEO and founder at Octo Telematics
But their leaders face key challenges around the need for an enterprise analytics platform and access to data science skills
Those that have been more successful with the technology recognise AI oversight is not optional
'The world is facing a serious shortage of qualified data scientists and New Zealand is not immune'
“As key players in the technology and analytics field, you have a role to play in ensuring that the future we shape is inclusive and fair.”
SAS forum shares insights on gaining a strategic edge through analytics
SAS has made the new version of its analytic software SAS Viya, for private and public clouds generally available in New Zealand, saying it does not signal the end of the current SAS software but the two versions will continue to evolve in parallel.
"Whichever the country, marketing and customer engagement is now all about personalisation."
ICT leaders share their experiences on propelling data analytics to the frontline of decision-making.
Challenges ahead include data science skills shortage and building greater awareness at executive level, says SAS ANZ managing director David Bowie.
The 35th annual SAS Users of New Zealand conference hit Wellington today, featuring in-depth technical sessions and inspirational keynotes from the industry's top analytical minds.
Rohan Light writes about the challenges of becoming a data-driven organisation.