Tech and trust will be top drivers for customer loyalty in 2030 - study
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
In 10 years, smart machines will handle majority of customer engagements - will brands run the risk of trading empathy for efficiency?
Smart Shuttle will take the road at the Christchurch Airport in next few weeks.
“I don’t think we need to retreat and resolve ourselves to living with Dumb Machines.”