Westpac NZ to offer SME customers Aider AI assistance app
Westpac NZ has struck an agreement with Auckland based AI company Aider under which it will promote the Aider AI based assistant for small business to its 85,000 SME customers.
Westpac NZ has struck an agreement with Auckland based AI company Aider under which it will promote the Aider AI based assistant for small business to its 85,000 SME customers.
Westpac group CIO Dave Curran has flagged skills sourcing as one of the biggest challenges facing banks, and says IT staff will have to get used to constant reskilling.
Spark has become the official technology partner of Wellington’s Westpac Stadium and will install a high density WiFi network throughout the stadium in partnership with technology supplier, Huawei to improve mobile communications for visitors and to support a network of display screens for advertising and information.
"Partnerships are key in this rapidly evolving marketplace," says Melissa Steward, Westpac NZ’s Head of Global Transactional Services and Enterprise Payments.
“Email is the number-one form of business communication..."
Westpac CIO Clive Whincup defines technology's role in modern customer service delivery and discusses how rapid change is impacting the role of the CIO.