Whitepaper

Nemertes has conducted research to analyse real-world cost data, including capital, implementation, and operational costs. The research helps companies compare how overall costs change based on the provider selected. Most important, it includes ongoing operational costs, which are hard to factor into a business case until the IT staff actually must manage the provider in question. This paper documents those costs and provides the three different sample outputs from a cost model developed by Nemertes, populated with the research data.