Pyrios to offer Avaya cloud UC and contact centre services
Avaya has made its cloud based unified communications and contact centre services available in New Zealand, through long time-partner, communications technology specialist Pyrios.
Avaya has made its cloud based unified communications and contact centre services available in New Zealand, through long time-partner, communications technology specialist Pyrios.
Wholesale Internet access and network services provider, Vibe Communications, has become the first wholesaler to resell Access4’s BroadSoft-based unified communications services, and Acces4 will use Vibe’s transmission services to access the New Zealand market.
Access4, a provider of unified communications as a service, has opted to offer its customers a cloud-based call recording service from ASX-listed Dubber (ASX: DUB).
Unlike conventional voice over IP (VoIP) telephony platforms, unified communication and collaboration (UC&C) technology involves many components.
“Without emerging unified communications technology, workplace evolution and the shift to remote working would not be possible."
“Citizens and businesses will now be able to use Skype to message, talk to, and video call Government agencies."
“Cisco’s collaboration business is already seeing the impact of this trend, with 17 percent year-over-year growth in the first quarter of fiscal year 2016."
“Most systems are too complex for staff to comfortably navigate, and therefore aren’t used as frequently as they could be."
“We had to ensure the satellite connections were sufficient and could operate clearly without disruptions."
“Organisations now have an increasing number of employees working from home and hot desking is becoming more popular."
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"We’re on a mission to grow a global business at the forefront of cloud-based unified communications service management."
Cisco in March announced the launch of Spark at Enterprise Connect 2015 in Orlando, USA, which coincided with CiscoLive 2015 in Melbourne. A few months earlier Microsoft had announced its integration of Skype and Lync under the banner of 'Skype for Business,' and it has several partners on board now to bring the solution to the market in 1H15.
"By achieving a gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology."
When Unify invited visitors at last year's Cebit to test a new unified communications service, Project Ansible, it was nothing but a tightly scripted demo.